Frequently Asked Questions

How quickly can you process my vehicle recovery?

We process most recoveries within the same day when all required documentation is provided. Our goal is to get your vehicle back to you as quickly as possible to minimize storage fees.

What documents do I need to provide?

Typically, you'll need to provide Valid driving license, proof of insurance (must cover impounded vehicles), VSC logbock or proof of ownership, MOT certificate (if required), Our system will guide you through exactly what's needed for your specific case.

Do I need to visit the impound facility?

No, in most cases you won't need to visit the facility in person. We handle all the communication and paperwork processing remotely.

Are there any additional fees?

Our service fee starts from £169. We'll provide you with a complete breakdown of all costs upfront like the pound's storage fees, which vary depending on the facility and duration.